Digitech Infra Privacy Policy

Effective Date: January 1, 2026

Digitech Infra ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitechinfra.com, our billing portal billing.digitechinfra.com, or use our mobile applications and services.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Information").

• Personal Data: Name, email address, postal address, phone number, and company name provided when you fill out contact forms, register for an account, or request a quote.
• Billing Data: Financial information (such as credit card number, expiration date) collected through our secure billing portal for transaction processing. Note: We do not store full credit card numbers on our servers; they are processed by our payment gateway partners.
• Usage Data: Information automatically collected when you access our services, including IP address, browser type, operating system, access times, and pages viewed (via Cookies and similar technologies).
• Student Data (LMS): If you enroll in our training programs or use lms.digitechinfra.com, we collect course progress, quiz scores, and certification data.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide IT infrastructure support, develop software, manage cloud services, and deliver digital marketing campaigns.
• Billing & Payments: To process payments, issue invoices, and manage subscriptions via billing.digitechinfra.com.
• Communication: To send you administrative information, project updates, marketing newsletters (which you can opt-out of), and respond to inquiries.
• Legal Compliance: To comply with applicable laws in the United States (Maryland) and Pakistan (Sindh), and to prevent fraud.

3. Sharing of Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who perform services for us (e.g., payment processing, email delivery, hosting services).
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. This includes SSL encryption for our billing portal and restricted access to client data. However, no electronic transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Opt-out of marketing communications.

6. Contact Us

For privacy concerns, please contact us at:

Email: [email protected] or [email protected]

• USA Address: 8078 Potter Place, Elkridge, MD 21075, USA
• Pakistan Address: Karachi, Sindh, Pakistan